Bundle 2 Reolink Smart PoE Outdoor Camera 4K 8MP Human/Car Detection Infrared Night Vision Dome Cam Smart Home RLC-820A

(UPDATE)I have to give it up to Reolink’s customer service. They reached out to me to resolve my issues and to provide a very reasonable resolution to the issue that I had. Long story short, I received an updated NVR and I was able to hook up the 4k camera. I compared it to my 5MP camera and it does stand out and I was impressed. I am able to read the license plate of vehicles as they drive through the culdesac and the picture quality is nice. Installation was easy because the current holes on the wall lined up with the new camera as well.FYI – the older model NVRs are not compatible. When I received the newer NVR, it was slightly different from the one that I had.(Previous) purchased several of reolink products within the last 2 years. I started with the $500 NVR kit and over time added several additional cameras as the camera quality increased. Overall, I was content although they had issues here and there. When the 4k camera rolled out, I was excited to get it so I can see how it compares to the 5MP ones that I have. If I liked it, I was hoping to replace them out with addiional 4k cameras. To my major disappointment, these D800 cameras did not work with my 8CH NVR RLN8-410 although they advertise it as such. When my 4k camera did not sync, I was advised the older RLN8-410 did not work! Although it claimed it worked with ONLY 8CH NVRs, this is not true. There’s no upgrade you can do other then to buy a whole new NVR.

Overall I’m pretty happy with this camera. I have quite a few other ReoLink cameras, along with Amcrest cameras. This one stacks up quite comparably to the others.Pros:-Very good video Quality, although not 4k.-Supports ONVIF and BLueIris (Had to use the RLC-410 Newer firmware option)-Has a 3x Optical zoom (Optical is much better than a digital zoom)-Night vision is slightly better than the others.-Is relatively small.-Feels very sturdily built.-Supports POE.-Has a built in microphone.-Has a slot for a MicroSD card (It is on the camera itself, you have to rotate the camera all the way around to see the slot which is hidden behind a screwed in cover).-Base comes off with a twist to easily mount it to the ceiling/wall. It includes screws and drywall mounts to do this.Cons:-Has an about 18″ black cable that sticks out the back of the camera that you would then plug the power adapter and/or Ethernet cable into and has a reset button on it. If you are using the camera indoors, you have to find a spot for that.-It does not support H.265, which means the recorded video size is significantly larger than a camera that does support H.265.-No physical installation manual came with it to explain how to get the base off (twist) to mount it to the ceiling. This was not difficult to figure out, just would think it would have been included.

I bought this to add a camera to my LN8-410(8CH NVR) and it will not record even though the product description clearly states it will. It will display the feed but will not record, i tried everything. After reading some reviews it doesnt work on older NVR’s even though the model number is the same. $75 down the drain, highly dissappointed.Update.I got a hold of Reolink customer service and they told me they do not have technical support in the US and Canada. They said I can call the company in China if I want, I’m not calling China. If you want technical support you have to pay a fee for an independant company. Unfrotuntately I waited too long to install it and im past the 30 day return policy for amazon. Reolink pretty much ripped me off! DO NOT BUY REOLINK PRODUCTS! CHINESE GARBAGE!